Reference

Our Legal Terms, Your Rights

nbalines operates under a set of clear legal terms that govern how your account, data, and activity are handled — with access subject to state law and eligible states.

State-law dependent accessAccount data rightsPayPal, Venmo, Play+ policy scopeContact-accessible dispute processClear retention limits
nbalines Our Legal Terms, Your Rights
HOW WE HANDLE THIS

Data, Cookies, Security and Retention

Our approach to data is straightforward: we collect what identity verification and payment processing require, we keep it only as long as legal and operational obligations demand, and we do not sell it to third parties. Cookie use on the platform is disclosed at first visit, and you can adjust non-essential cookie settings from your browser or the cookie panel in your account. Security on your account uses encrypted sessions — any login from a new device triggers a one-time verification step before access is granted.

Data Handling

We collect identity and payment data only as required for account operation and state-law compliance. Data is stored on secured servers and not shared commercially.

Cookie Policy

Essential cookies keep your session active. Non-essential analytics cookies require your consent, which you set at first visit and can update at any time in account settings.

Account Security

Every new-device login triggers a one-time passcode step. PayPal and Venmo withdrawals also go through an identity confirmation before funds are released.

Retention and Deletion

We hold account data for the period required by applicable state law. After that window closes, you can request deletion through Account Settings or by emailing our support team.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about our terms, need to dispute a transaction processed through PayPal or Venmo, or want to request changes to the data we hold on your account, we have three direct contact paths. Pick whichever fits your situation — live chat for quick clarifications, email for documented requests, and our account portal for data or closure actions you can initiate yourself.

Team online

Live Chat

Reach our support team directly from any page in your account. Use this for fast clarification on policy language or an urgent billing question.

Email Support

Send a written request to our support address for data-access, correction, or deletion queries. We respond to documented requests with a written reply.

Account Portal

Log in, open Account Settings, and manage closure, data download, or communication preferences directly — no need to contact us for those actions.

Legal Questions We Get Most Often

Below are the questions about our legal terms, data rights, and account policies that come up most frequently. If yours is not here, our live chat or email support can pull the relevant clause from our terms directly.

Access depends on state law. We are available only in states where online casino and sports betting activity is permitted. Check your state's current regulations before creating an account.

We collect the identity and contact information required for account verification and payment processing — including data needed to process PayPal, Venmo, or Play+ transactions. We do not collect more than operations require.

Log in, go to Account Settings, and use the data-download option. Alternatively, email our support team with a written request and we will respond with your data file within the window our policy states.

Yes. Once your account is closed and the legally required retention period has passed, you can submit a deletion request through Account Settings or by emailing support. We confirm deletion in writing.

We send notice to the email address on your account before any material change takes effect. That gives you time to review the updated terms and decide whether to continue using the platform.

Contact our support team via live chat or email with your transaction reference. We review the account record and respond with a written outcome. PayPal and Venmo disputes may also involve their own resolution processes under their separate terms.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.